Return & Refund Policy

Last Updated: February 2026

If you have any questions regarding returns, please contact us at:

1. 14-Day Return Window

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• Item must be unused
• Item must be in original packaging
• Proof of purchase is required

To initiate a return, please contact us at:

📧 support@airchy.com
Include your order number and reason for return.

If your item arrives damaged, defective, or incorrect:

• Contact us within 14 days of delivery
• Provide clear photos of the product and packaging
• We will offer a replacement or full refund

We will cover return shipping costs for defective or incorrect items.

If you change your mind:

• You may return the item within 14 days
• Item must be unused and in original condition
• Customer is responsible for return shipping costs

Original shipping fees are non-refundable.

Once we receive and inspect the returned item:

• Refunds will be processed within 7–10 business days
• Refunds will be issued to the original payment method

Orders may be canceled before shipment.
Once an order has been shipped, it cannot be canceled.

For assistance, contact:
📧 support@airchy.com